Audio and online video might be recorded, and an Test observe/proctor might Make contact with you as well as quit your Test should they witness any questionable habits.
whenever you call the Help Line, should you would not have your card selection, tend not to enter nearly anything and wait around right up until you are asked if you desire to to make use of your social security number, day of birth and PIN.
Most troubles could be prevented by completing a program exam and making sure you meet all program specifications upfront of testing. widespread challenges include an unreliable internet connection and 3rd-bash applications attempting to run for the duration of your exam.
should you encounter these types of circumstances, make sure you notify us right away from the Formal e-mail([email protected]) mentioned earlier mentioned or submit a report through the Call type on our Web site.
If we haven't contacted you in just thirty minutes, we can have shed relationship for you. In these cases, be sure to Get in touch with our customer care team by using Pearson OnVUE assistance Are living chat. being a reminder, cell products need to be kept away from arm’s achieve in the course of the tests classes.
If you encounter any challenges, be sure to log back into your account to reschedule your Test. If you can’t reschedule your Examination, make use of the chat function to question your plan-certain customer service group for support.
We strongly read more suggest that candidates confirm that all applications are actually closed and that there is a ample and trusted Connection to the internet prior to tests new just one.
Any Bogus positives which might be flagged by important anti-virus firms are followed up by Pearson VUE because OnVUE is not malware or possibly a virus.
You cannot stand up and wander close to or depart your screening surroundings, Except breaks are permitted by your exam program
For our solutions exactly where you'll have questions on accessing the management interface, We've created this webpage especially for you to deal with your problems.
procedures and treatments using an exam with OnVUE is adaptable, hassle-free and straightforward. on the other hand, In addition it has unique regulations and demands. For the absolute best tests working experience, we strongly propose you receive accustomed to these prior to taking your Examination.
A. to examine in in your Test, log in to your account no previously than thirty minutes right before your scheduled appointment time.
do you have to drop link, or if a proctor asks you to restart OnVUE, you'll be able to relaunch the applying as follows:
Headphones and headsets (wired or Bluetooth) aren't authorized Until explicitly authorised by your exam sponsor